Frequently Asked Questions
General Service Information
3 business days
1 year
Call us to request a courier.
No, there is no cancellation fee.
Everything is properly packed in bubble bags with appropriate protection.
Cash or wire transfer.
Yes, we make the necessary adjustments to the work once delivered if needed.
All our work is performed with the latest cutting-edge technology.
We do 3D design and printing, we can receive STL files from anywhere in the world, and we perform most of our work on latest-generation milling machines ensuring correct precision.
All aesthetic work is hand-finished to ensure the highest aesthetics.
Contact us to track your package.
We generally ask dentists to send us all their impressions previously disinfected.
Returns are handled based on the warranty.
Laboratory COVID-19 Protocols
Internally, we will work with hygiene measures including social distancing as well as personal protective equipment such as handwashing, antiviral gel, face masks, etc.
Regarding packages and courier service, packages will carry a label stating that the item has been previously disinfected and the courier will wear hygiene measures such as a face shield, face mask, antibacterial gel, etc.